SHIPPING DETAILS At Firenal, we are committed to delivering your purchase within the contiguous U.S. in a timely manner. Please note that the average shipping time is 3-5 business days. We appreciate your understanding and patience when we experience delays.

In order to be eligible for a refund, you should promptly Contact Us within 14 days from the time you received the Product (“Return Period”) with information about the Product such as proof of purchase, order number, date of purchase, delivery date, and the reason for the return. If the Return Period has passed since your purchase, you will not be able issue you're refund. Shipping for Returns. Please send your request to info@firenal.com You agree to return the purchased Product to us in its original and exact packaging and state. In returning the Product, use the Order Number as the RMA and reference number.

Propane Warning: Fuels used in liquefied propane gas appliances, and the products of combustion of such fuels, can expose you to chemicals including benzene, which is known to the State of California to cause cancer, birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.